- Effective performance of Troubleshooting, repairs, Field modifications and testing activities
- Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
- Carry out Fleet check activities through TCMS data analysis and physical inspections
- Reports & register any deviation (failure/event) in Failure Management data base including configuration data
- Support operation helpdesk
- Execute test & troubleshooting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
- Adhere to all Fleet Maintenance and Product Introduction processes, procedures and relevant SOP’s during the performance of work activity and presence on work sites.
- Support / execute Implementation of Field Modifications and repairs as needed
- Support specific technical investigations by Engineering or internal/external Suppliers to improve reliability, availability and general performance of the 23E locomotive fleet
- Identify and recommends preventative and corrective actions
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Ensure good information flow about interventions & operations within Troubleshooting team to support shift transition, if needed
- Lead Troubleshooter team, if needed
Compliance and adherence to Environment, Health, Safety and Quality rules, procedures and policies at all times.
- Ensure that all quality standards are always met
- Follow depot/site procedures and instructions, both from the Company and from the customer
- Ensure that quality standards of components are met
- Implement 8D Practices and PPS Practices as and when required
- Ensure Zero outstanding NCR’s
- Locomotive Configuration – Ensure serialized numbers are logged in MAXIMO / GSI
- I-Forms – Attend to I-Forms; Raise product related Issues; Report Incidents and Complete Actions
- Comply with all safety related training and ensure up to date certifications as required i.e. working at heights
- Report any and all safety concerns as per Company procedure
- Collaborate with EHS and Quality teams to ensure we put safety first and maintain first class quality
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- Accurate and up to date Reporting and Data management
- Initiate work through Maximo, update, and close work orders on Maximo /GSI
- Ensure that test documentation are filled out and placed in data file
- Ensure that accurate reporting of work performed are done on MAXIMO / GSI.
- Ensure accurate and comprehensive reporting after testing activities
- Ensure that routine testing and type testing documents are completed
- Ensure comprehensive and accurate failure reporting are done
- Ensure proper record keeping
- Support the Commissioning Engineer with reporting where required
Model the AIR values of the Company and always act ethically and compliant