Quality Assurance Engineer II - Electrical Engineer

Position Summary

Plan, direct and support activities to assess and provide root cause analyses and corrective action implementation for Critical Power Solutions Division (CPSD) quality problems. Implement and maintain quality assurance programs and lead efforts for ISO 9001, internal audits and management reviews.

Essential Functions

• Support and lead root cause investigations for production, process and field quality issues in support of divisional goals.
• Support and lead corrective action development and implementation for production, process and field quality issues. Verify effectiveness of implemented corrective actions to improve quality performance.
• Analyze field service reports and identify trends to develop preventative action plans. Facilitate the use of the 8 disciplines (8Ds) of problem solving techniques.
• Lead work with CPSD departments to develop 5-WHY and Failure Mode and Effects Analyses (FMEA's) problem solving techniques for divisional needs as needed.
• Review, trend and close-out nonconformities and incidents on time and as required.
• Collaborate with suppliers, incoming inspection, in-process inspection, production and engineering to resolve in-process product assembly problems.
• Participate in and/or lead internal audits upon request. Work with all departments to help close audit findings in an effective and timely manner.
• Coordinate continued evaluation of procedures and documentation throughout the CPSD. Verify for completeness, accuracy and lack of redundancy.
• Facilitate in-house quality assurance and manufacturing improvement programs throughout CPSD.
• Assure quality records are generated, retained, stored, protected and disposed of according to CPSD and Company policies.

Qualifications

• Bachelor's Degree in Electrical Engineering or related technical field with 3-5 years� experience in quality control and/or assurance function, or equivalent education and experience.
• Intermediate knowledge of ISO-9000, Quality Assurance and manufacturing improvement practices such as Lean and Six Sigma.
• Advanced knowledge of quality techniques such as Statistical Process Control (SPC), Deming Methods, 5-Why, 8Ds, etc.
• Advanced interpersonal, communication and presentation skills required to communicate with employees, vendors and customers.
• Advanced analytical and problem solving skills.
• Advanced computer skills with emphasis on MS Office products and MRP/ERP systems.